General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders placed via our online shop.
Our online shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for the purposes
who predominantly do not pursue their commercial or self-employed
professional activity. Entrepreneur is a natural
or legal person or a partnership with legal capacity, which
Conclusion of a legal transaction in the exercise of their commercial or
self-employed professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase contract is concluded with Obey24.com – Orhan Yilmaz .

By placing the products in the online shop we give a binding
Offer to conclude a contract for these items. You can purchase our products
first place it in the shopping cart without obligation and check your entries before sending
Correct your binding order at any time by using the information provided in the
Use the correction aids provided and explained in the ordering process. The contract
is concluded when you click on the order button to accept the offer via
accept the goods contained in the shopping cart. Immediately after sending the
You will receive a confirmation of your order via email.

3. Contract language, contract text storage

The language available for concluding the contract is German.

We save the contract text and send you the order data and our terms and conditions
in text form. You can view the contract text in our customer login.

4. Delivery conditions

Shipping costs may apply in addition to the stated product prices.
For further information on possible shipping costs, please contact the
offers.

We only deliver by post. Unfortunately, you cannot collect the goods yourself.
possible.

We do not deliver to packing stations.

5. Payment

In our shop you can generally use the following payment methods
Disposal:

PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal
To pay the invoice amount via PayPal, you must
You must be registered there or register first with your access data
legitimize and confirm the payment order to us. After submitting the
Order in the shop we request PayPal to initiate the payment transaction
The payment transaction will be processed automatically by PayPal immediately
carried out. You will receive further information during the ordering process.

PayPal Plus
As part of the PayPal Plus payment service, we offer you various
Payment methods as PayPal Services. You will be redirected to the website of the
online provider PayPal. There you can enter your payment details
indicate the use of your data by PayPal and the payment instruction to
PayPal confirmation.

If you have chosen PayPal as your payment method, you must
To be able to pay the invoice amount, you must be registered there or
register and authenticate with your login details. The payment transaction
will be automatically debited by PayPal immediately after confirmation of the payment order
carried out. You will receive further information during the ordering process.

credit card via PayPal
If you have chosen the payment method credit card, you must
To be able to pay the invoice amount, you do not need to be registered with PayPal.
Payment transaction will be processed immediately after confirmation of the payment order and
after your identification as a legitimate cardholder from your
Credit card company at the request of PayPal and your card
You will receive further information during the ordering process.

direct debit via PayPal
If you have chosen direct debit as your payment method, you must
To be able to pay the invoice amount, you do not need to be registered with PayPal.
By confirming the payment order, you give PayPal a direct debit mandate.
PayPal will inform you about the date on which your account will be debited (so-called
Prenotification). By submitting the direct debit mandate immediately after
After confirming the payment order, PayPal asks its bank to initiate the
Payment transaction. The payment transaction is carried out and your account
You will receive further information during the ordering process.

invoice via PayPal
If you have chosen the payment method invoice, you must
To be able to pay the invoice amount, you do not need to be registered with PayPal.
After successful address and credit check and submission of the order, we
our claim to PayPal. In this case, you can only pay to PayPal with
For payment processing via PayPal, the following apply:
– in addition to our General Terms and Conditions – the General Terms and Conditions and the Privacy Policy of PayPal.
Further information and the complete terms and conditions of PayPal for purchase on account
can be found here
[https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE].

Sofort by Klarna
After placing your order, you will be redirected to the website of the online provider
Sofort GmbH. To pay the invoice amount via Sofort
you must have a bank account activated for online banking
have the necessary identification and send the payment order to us
You will receive further information during the ordering process. The
Payment transaction will be carried out immediately by Sofort and your
Account debited.

Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm,
Sweden, we offer you invoice purchase as a payment option. Please
Please note that Klarna invoice is only available to consumers and that
Payment must be made to Klarna. When purchasing on account with Klarna
you always get the goods first and you always have a payment period of 14
days. The complete terms and conditions for purchase on account can be found here.
[https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0]

Purchase on account and financing via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm,
Sweden, we offer you invoice purchase and installment purchase as
payment option. Please note that Klarna invoice and Klarna installment purchase
are only available to consumers and that the payment is to be made to Klarna
has taken place.

Klarna installment purchase
With Klarna’s financing service, you can finance your purchase flexibly in
Monthly installments of at least 1/24 of the total amount (but at least 6.95
€). Further information on Klarna installment purchase including the
General Terms and Conditions and the European
Standard information for consumer loans can be found here
[https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account].

Klarna invoice
When you buy on account with Klarna, you always receive the goods first and you
always have a payment period of 14 days. The complete terms and conditions for
You can find purchase on account here
[https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0].

financing via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm,
Sweden, we offer you installment purchase as a payment option. Please note
You that Klarna Installment Purchase is only available to consumers and that the
Payment must be made to Klarna.
With Klarna’s financing service, you can finance your purchase flexibly in
Monthly installments of at least 1/24 of the total amount (but at least 6.95
€). Further information on Klarna installment purchase including the
General Terms and Conditions and the European Standard Information for
Consumer loans can be found here
[https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account].

6. Retention of title

The goods remain our property until full payment has been made.

7. Transport damage

If goods are delivered with obvious transport damage, complain
Please report such errors to the deliverer as soon as possible and please
Contact us immediately. Failure to make a complaint or
Contacting us is important for your legal claims and their enforcement,
especially your warranty rights, no consequences. You help us
but, our own claims against the carrier or the
to be able to claim transport insurance.

8. Warranty and Guarantees

Unless expressly agreed otherwise below, the statutory
liability for defects.
For used goods, if the defect occurs after one year from
delivery of the goods, claims for defects are excluded. Defects,
which occur within one year of delivery of the goods, may be
the statutory limitation period of two years from delivery of the goods
be asserted.
The above restrictions and time reductions do not apply to
Claims for damages caused by us, our legal representatives
or vicarious agents
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty or malice
• in the event of a breach of essential contractual obligations, the fulfilment of which
proper execution of the contract is possible in the first place and
compliance with which the contractual partner can regularly rely
(cardinal duties)
• within the framework of a guarantee promise, if agreed or
• to the extent that the scope of application of the Product Liability Act is open.
Information on any additional guarantees that may apply and their
You will find exact conditions on the product and on special
Information pages in the online shop.

9. Liability

For claims based on damages caused by us, our legal representatives
or vicarious agents, we are always liable without limitation
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• to the extent that the scope of application of the Product Liability Act is open.
In case of breach of essential contractual obligations, the fulfilment of which
proper execution of the contract is possible in the first place and
compliance with which the contractual partner can regularly rely,
(cardinal obligations) due to slight negligence on our part, our legal
Representatives or vicarious agents, the liability is limited to the amount
damage foreseeable at the time of conclusion of the contract, the occurrence of which
typically has to be expected.
Otherwise, claims for damages are excluded.

10 Cancellation and cancellation fees

10.1 Cancellation fees
If a confirmed offer is cancelled informally by email, verbally or in writing, cancellation fees may apply. If a cancellation is requested more than 14 days in advance of the agreed service (Monday to Sunday), informally by email, verbally or in writing, no cancellation fees will apply. Cancellations made within 13 days or less will initially be invoiced in the same way as the services described in the offer, at the corresponding percentage rate.
Please refer to the following list to find out what percentage will be invoiced from 13 days before the agreed service:

13 days 20% of the total amount of the corresponding offer
12 days 20% of the total amount of the corresponding offer
11 days 20% of the total amount of the corresponding offer
10 days 25% of the total amount of the corresponding offer
9 days 25% of the total amount of the corresponding offer
8 days 25% of the total amount of the corresponding offer
7 days 30% of the total amount of the corresponding offer
6 days 35% of the total amount of the corresponding offer
5 days 45% of the total amount of the corresponding offer
4 days 55% of the total amount of the corresponding offer
3 days 65% of the total amount of the corresponding offer
2 days 75% of the total amount of the corresponding offer
1 day 85% of the total amount of the corresponding offer
0 days 90% of the total amount of the corresponding offer
10.2 Postponement of the appointment
If a user confirms an agreed appointment, he/she has the right to postpone it once. The deadline for postponement is limited to at least 7 days (Monday to Friday) before the agreed appointment. If the user intends to postpone the order a second time, the order will be treated as a cancellation.

10.3 Settlement Cancellation
The cancellation will initially be invoiced to the user as agreed, as a service or cancellation. The amount of this sum can be used in a correspondingly limited form as "credit" for future orders, i.e. if the user orders a service again, this will be offset against a discount of up to 25%. This continues until there is no cancellation amount left. The cancellation amount cannot be offset against other discounts.

11. Dispute settlement

The European Commission provides a platform for online dispute resolution (ODR)
which you can find here [https://ec.europa.eu/consumers/odr/]. To participate
in a dispute settlement procedure before a consumer arbitration board
we are not obliged and not willing.

Terms and Conditions created with the Trusted
Shops Rechtstexter in cooperation with
FÖHLISCH lawyers.